SHIPPING FAQ's
Where do you ship to?
We deliver within the UK, with all orders sent from our warehouse in Sudbury, Suffolk.
If you'd like your order delivered to a hotel or a BFPO address, please contact us before you order. Delivery addresses can't be changed once an order has been despatched, so please check yours carefully at checkout.
How long does shipping take?
Orders placed and paid for by 2pm on a working day are usually despatched the same day. Orders placed after 2pm, at the weekend or over a bank holiday are despatched on the next working day.
Mainland UK orders are sent on a tracked, next working day service, and a signature may be needed on delivery. Non-mainland UK addresses and some remote areas (such as the Scottish Isles, the Scottish Highlands, the Isle of Man, the Isle of Wight and Northern Ireland) can take 2 to 4 working days.
If an item isn't in stock in the UK, it will be sent from Australia and takes 5 to 8 working days to arrive.
How much does shipping cost?
UK delivery is free on every order.
If you'd like Saturday delivery, call us on 01787 881144 before placing your order and we can arrange it for an extra cost.